Wednesday, November 20, 2019
The best way to recover your rep when you lose your cool at work
The best way to recover your rep when you lose your cool at work The best way to recover your rep when you lose your cool at work It wasnât quite as bad as Joan Crawfordâs âMommy Dearestâ breakdown with her daughter, but Iâm not so sure my coworker didnât feel the same way that little girl did when I pulled her aside and raked her over the coals for a project that did not meet my expectations.Letâs face it. We all get stressed. We all get emotional. Sometimes those feelings are tied to events in the workplace, and sometimes those feelings have everything to do with whatâs going on elsewhere in our lives. While most of us try and manage our stress or upset feelings with exercise, good music, diversion tactics and more, it is only human to have those feelings bubble up to the surface. And when they do, it is often difficult to manage how they will âleakâ out. For some, it may be tears. For others, like me, it comes out as anger.Iâm sure I am not the only woman to lose her cool at work. Objectively, I know that emotional outbursts impact the culture of the office. That said, who hasnât âl ost itâ at work at some point? Unfortunately, even one fit of rage can damage your reputation. Here are four steps to take to repair your street cred with coworkers if you do lose your cool.1. ApologizeTake responsibility for your behavior and say you are sorry, without pointing the finger at anyone but yourself and without expecting an apology in return. Owning your own behavior in an emotionally charged situation can go a long way in repairing relationships.2. Show remorseTrue remorse is more than an apology. Take time to reflect on what happened and why it happened. Then, communicate your regret for the situation and your commitment to avoiding a similar outburst in the future.3. Attempt to repairIn the heat of the moment, we often say things we donât mean. Look for opportunities to regain that personâs trust and rebuild their faith that you wonât get angry like that again. People tend to be more forgiving if itâs an isolated incident. On the other hand, if you find you rself confronting these types of situations on a routine basis, it might be time to seek outside assistance.4. Do not repeatNot repeating the behavior is the best way to repair the long-term relationship. Work to re-establish your reputation as a confident, calm professional who is able to constructively manage potential breakdowns.Work outbursts are unfortunate. They hurt everyone involved. Understand that it takes time for wounds to heal. Donât be so quick to send flowers or make a call for happy hour on you â" a more meaningful apology, concerted efforts to repair the situation, and displaying behavior appropriate in the workplace will lead to healthier relationships in the future.Tiffany Couch is the CEO and founder of Acuity Forensics, a forensic accounting and fraud investigation firm that helps unravel complex financial crimes.A version of this post previously appeared on Fairygodboss, the largest career community that helps women get the inside scoop on pay, corporate cu lture, benefits, and work flexibility. Founded in 2015, Fairygodboss offers company ratings, job listings, discussion boards, and career advice.
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